In-Home Services

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Every year we conduct free basic weatherization and safety repairs for hundreds of low-income seniors and people with disabilities with the help of hundreds of volunteers.

Get Involved with our In-Home Services Program:

  • Contact our Program Coordinator at 503.284.6827 x104 or
  • View and share our In-Homes Services Brochure
  • Help us weatherize homes – become a Volunteer

In-Home Weatherization

We install energy-saving materials and utilize draft-stopping materials to lower heating bills, conserve energy, and make the home more comfortable.

We provide and install:

  • Reusable, internally-mounted vinyl storm window kits that can roll up for the summer
  • Door weather-stripping
  • Outlet and light-switch gaskets, caulking, and more

In-Home Safety Repairs

We can fix or upgrade crucial components or install materials to make your home safer and easier to access.

We CAN complete the following:

  • Install safety grab bars in bathrooms
  • Provide minor carpentry repairs to small areas of stairs and porches
  • Provide and install carbon monoxide and smoke detectors
  • Replace difficult to reach light bulbs with energy efficient CFL bulbs

Through our funding, we CANNOT complete the following:

  • Work on electrical fixtures or outlets
  • Repair roofing
  • Provide major carpentry repairs
  • Work on plumbing beyond fixtures or into walls
  • Provide non-safety related cosmetic home repairs

Lents and Interstate Corridor Urban Renewal Areas Expanded Repairs

Those living in the Interstate Corridor Urban Renewal Area (ICURA) or in the Lents Urban Renewal Area (LURA) may qualify for up to $2,500 worth of repairs beyond our Safety Repairs.

For those in these areas, we can do additional repairs such as:

  • Repair damaged gutters
  • Patch roofs
  • Make a small plumbing repair
  • Fix minor electrical problems
  • And other expanded repairs

Steps to Receiving Service

  1. Talk with our Program Coordinator to verify eligibility
  2. Schedule an audit with a CEP staff member
  3. Verify the repairs and/or weatherization we are able to provide
  4. Schedule a time for our technicians to complete the work
  5. Weatherization materials may be installed by our technicians or by a group of training volunteers


  • You, or someone on your behalf, contacts our Program Coordinator to verify you qualify for the program
  • If you qualify for services, we will schedule an appointment for a home audit
  • A CEP staff member will complete an audit of your home to identify what services and/or weatherization we can provide.
  • Based on the audit, we will schedule one of our technicians to complete the work in your home.
  • Weatherization materials may be installed by our technicians or a group of volunteers, depending on what works best for you.
  • We follow up with many of our clients to gather feedback. We also love to receive letters and phone calls about how the materials are working for you!

Program Qualifications


We work with many partners that have services for seniors and people with disabilities. Many of these services are free of charge.

 Local Resources – Websites

211 Information and Referrals

City of Portland Free Annual Fix-it-Fairs

Meals on Wheels

Metro Family Services – Project Linkage

Multnomah County Crisis Line

Multnomah County Aging and Disability Services
Multnomah County Weatherization

Oregon SNAP Food Assistance

Portland Water Bureau Water Efficiency Resources

REACH CDC Community Builders Program

Rebuilding Together

Stormwater Bill Reduction

Unlimited Choices

Water and Sewer Bill Assistance

Local Resources – Phone Numbers

211 Information and Referrals: 2-1-1

Aging and Disability Resource Connection (ADRC): 503-988-3646
Metro Family Services – Project Linkage: 503-249-0471
Meals on Wheels: 503-736-6325

Multnomah County Crisis Line: 503-988-4888

Multnomah County Weatherization: 503-988-7423
REACH Home Repair: 503-321-0682
Rebuilding Together: 503-943-7515

Unlimited Choices: 503-234-6167

Frequently Asked Questions

If I exceed the income guidelines, can I pay you guys to install materials?

At this point we only have the ability to serve clients that meet our qualification guidelines. If you exceed the guidelines, materials are available for purchase. If you could find an able-bodied friend or relative to install materials for you, they are welcome to attend one of our free weatherization workshops to learn how to install materials.

Is there a way to make my wait for service shorter?

A great way to avoid a long wait is to sign up with us early in the year. We typically begin our waitlist on July 1, which is the start of our fiscal year. We can prepare your windows in the summer for a very easy installation when it gets cold.

Also, if you have an able-bodied friend or relative willing to install materials for you, they can pick up materials for free to install in your home. We offer free workshops that teach participants how to install materials.

Can you put in insulation?

We cannot install insulation, replace furnaces, replace baseboard heaters, or water heaters for free. Through Community Home Performance, however, we can perform these services for a fee.

If you are looking for assistance with “bigger ticket” weatherization for your home, such as insulation, furnace repair/replacement, etc, and meet the income guidelines, you might try calling your County Community Action Agency’s Weatherization Program. If you don’t qualify for the County weatherization program in your area, you may also try the Energy Trust of Oregon or State Home Oil Weatherization Program for more information on rebates and incentives for making energy efficiency upgrades on your home.

Can you weatherize mobile homes and trailers?

Yes we can! We weatherize all kinds of homes including houses, apartments, mobile homes, and trailers.

Do I have to be a home-owner?

We weatherize for renters as well as home-owners, but it is the responsibility of the client to get permission from their landlord.